While this is mostly intuitive, I think his tripartite schematic ("guy in the garage," "writer," and "scientist") is useful for thinking about IT at the intersection of social science, on the one hand, and humanities, on the other.
As someone with first hand experience with the difficulties of straddling the traditional "two cultures" divide, and who has thought (perhaps mistakenly) that IT could serve as a bridge between the two, I think the "art of knowledge representation" sheds light on the realistic opportunities and limitations of employing computer science to that end.
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